Improve uptime with EcoCare digital-first services
Asset performance management with AI-powered condition-based maintenance, 24/7 remote monitoring, and expert support.
EcoCare is your answer to the high cost of planned and unplanned downtime, resource gaps, and inefficient maintenance, enabling the shift from time-based to proactive, condition-based maintenance. It's a digital-first service plan that combines 24/7 remote monitoring with AI-powered condition-based maintenance — backed by dedicated experts — to help maximise uptime, extend asset lifespan, and streamline operational efficiency. With EcoCare, you'll unlock exclusive benefits including:
- Faster, personalised, advanced technical support, and success plan
- Break-fix emergency intervention
- Discount rates on training, spare parts, and on-site service
Downtime costs are rising, skilled engineers are scarce, and energy systems are more complex than ever. EcoCare helps you stay ahead — keeping assets and systems reliable, efficient, and future‑ready. With EcoCare, we help you achieve:
Up to 75%
less electrical failure risk and unplanned downtime¹
Up to 40%
fewer intrusive on-site interventions and planned downtime²
Up to 20%
OpEx savings compared to traditional calendar-based service plans³
Compass Datacenters
Compass Datacenters is improving longevity and resiliency for its customers.EcoCare keeps your critical infrastructure running by detecting issues early, acting proactively, and reducing the operational load on your teams. Turn asset complexity into operational confidence and peace of mind.
24/7 remote monitoring
Our Connected Services Hub team monitor the health of your assets and systems 24/7, empowered by AI-driven analytics and our predictive models.
Data from sensors and communicating devices are collected and uploaded via the Schneider Electric gateway to our EcoStruxure™ IoT platform. You'll have access to advanced training, online or on-site, to empower your team and develop their skills from day one. With cybersecurity embedded by design — encrypted one‑way data flows, identity‑controlled access, secure Microsoft Azure hosting, IEC 62443‑4‑1 certified development, and CREST‑accredited testing — you get digital services you can trust.
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1 This percentage is non-contractual and based on Schneider Electric's experience and expertise with respect to main root cause of electrical failure observed and for which Schneider Electric has developed solutions.
2 This percentage is non-contractual and is based on the time between two manufacturer maintenance activities which can be extended on electrical distribution equipment by up to two years (from three to five years) compared to a traditional calendar-based maintenance contract.
3 This percentage is non-contractual and is based on the benchmark from Compass Datacenters success story from a two-year observation within a four-year contract, on a sample of 78 EcoStruxure™ Modular Data Centres in Compass facilities.
How does EcoCare help improve uptime and operational reliability?
EcoCare improves uptime and operational reliability by combining condition‑based maintenance, AI‑driven analytics, and continuous remote monitoring. Instead of relying on fixed maintenance schedules, EcoCare analyses real‑time operational data from critical assets to detect early signs of potential failure. This enables teams to address issues before they cause disruptions, reducing unplanned downtime and extending equipment lifespan. The result is more predictable operations, faster incident prevention, and improved reliability across operations and facilities.
What are the benefits of AI‑driven, condition‑based maintenance and how does it improve asset performance management?
AI‑driven, condition‑based maintenance enables organisations to move from reactive or time‑based maintenance to a data‑driven, risk‑aware approach. By continuously assessing asset health, EcoCare helps prioritise maintenance activities based on actual equipment condition rather than assumptions. Key benefits include lower maintenance costs, fewer emergency interventions, improved resource allocation, and stronger protection of critical operations. This approach also supports sustainability goals by reducing unnecessary servicing and premature equipment replacement.
Why is condition‑based maintenance with 24/7 remote monitoring and expert support more effective than reactive or calendar‑based maintenance?
Reactive and calendar‑based maintenance either respond after failures occur or service equipment regardless of actual condition, often leading to higher costs and avoidable downtime. Condition‑based maintenance uses real‑time asset data to detect issues early, enabling maintenance only when needed. Combined with 24/7 remote monitoring and expert support, anomalies can be continuously assessed, maintenance can be more targeted, and risks can be managed before they impact operations. The result is lower operational risk, fewer unplanned outages, and more efficient use of maintenance resources.