Isseu:
All the real time data from iEM3355 are shown N/A on Monitor tab of EGX300 with latest firmware and disk image 4.38 installed.
Related case in bfo 15520706.

Answer:
The firmeare wasn't upgraed successfully, the oldversion.upd file can still be found in root folder of EGX300 FTP site.
The issue can be addressed by removing the oldversion.upd file and reuploading the new firmware upd file into FTP site again.

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