What steps need to be taken to determine the ROOT cause of an EC02 / EC0E / EC0x error on a Quantum CPU?
We'll need several items to forward to R&D which will be used to determine root cause of failure.
1: Please provide a copy of the application file in STA format (Archive Project).
2: What version of Unity or Control Expert are you using?
3: What is the S/N and PV level of the CPU? This info is visible in the LED window below
the display.
4: What version of CPU firmware, and what version of Copro firmware is being used?
You can use the Keypad and select System Info / Firmware .
5: After power cycling the PLC connect to the processor and
Select Help\About Unity Pro XL
Select Technical Support
Browse To a folder where the Diagnostic file will be stored
Select OK
Unity will generate a DIAG file and an Log file and place them into the folder declared above.
Send these files and the information described above to us .
發佈於: 施耐德電機Taiwan
需要協助？
產品選型工具
快速輕鬆地為您的應用找到合適的產品和附件。
取得報價
立即線上提交您的銷售需求，專業團隊將主動聯繫您。
購買地點
輕鬆在您所在地區找到最近的施耐德電機經銷商。
支援中心
在同一位置找到滿足您所有需求的支援資源。