Issue:

Customer has a ATS480 and when it is powered up it shows “Welcome to Schneider” boot up screen. They state it takes about 8 seconds for the Soft start to boot up and

it’s unacceptable for their process. Any way to reduce the start-up process?

Product Line:

ATS480

Resolution:

The ATS480 have a software and hardware control that is different compared to ATS48.

After a power on of Control voltage (CL1-CL2), the starter needs about 6.5 secs for the wake up.

The reason the boot time is higher on ATS480:

The flash memory is larger and there is a increase in the time of the initialization of the file system.

ATS480 embeds a secure boot and the firmware integrity check time is significant.

Unfortunately, there is not a way to reduce this time.

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)“

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