我们今天能为您提供什么帮助?

Why were the security settings not updated on the HMI when downloading via USB stick using EOTE software?

Issue
Downloading to a HMI via File System (USB stick) programmed with EOTE, the security information (usernames and passwords) are not updated on runtime.

Product Line
EcoStruxure Operator Terminal Expert (EOTE)
HMIs programmed with EOTE

Cause
By default, the Runtime Data is preserved on the HMI when downloading via File System.

Resolution
1. In the Project Explorer window, go to [System Architecture] and click [Target01].

2. In the Properties window, go to [Advanced] tab ➞ [Settings] tab ➞ [Preferences] ➞ [Keep Runtime Data for file system download] and clear the [User Management] check box.

Keep Runtime Data setting location


3. Download to the HMI via File System. The panel is now set up to overwrite its run-time data during transfer. The next time you run the File System transfer operation, if the run-time data does not match the screen editing software, run-time data is overwritten.

4. Download via File System one more time to overwrite the Security Settings (usernames and passwords).

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

施耐德電機Taiwan

探索更多
系列:
探索更多
系列:
  • 產品文檔
  • 軟體下載
  • 產品選型工具
  • 產品替代和替換
  • 幫助和聯絡中心
  • 尋找我們的辦公室
  • 取得報價
  • 施耐德電機社群
  • 人才招募
  • 公司簡介
  • 舉報不當行為
  • 無障礙
  • 新聞中心
  • 投資者
  • 專業洞察
  • 台灣施耐德電機學院
  • 綠色影響力落差調查
  • Schneider Go Green 2025
  • 隱私政策
  • Cookie通告
  • 使用條款
  • Change your cookie settings