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Our AI success stories and testimonials


The Blackstone GroupTM, one of the world’s largest private equity groups, uses EcoStruxure Resource Advisor to track sustainability progress. 

Key highlights: 

  • Tens of millions of dollars in energy savings 
  • 15% reduction in CO2 emissions 
  • 20 portfolio companies tracked
Read the success story

AI solutions at Schneider Electric

At Schneider Electric, we have customer care centers that receive around 7.5 million questions (tickets) a year from our customers. Until now, a person analyzed the ticket to guide the request (a question on price, product range, connected offers, etc). This first step is now automatically done thanks to AI. AI improves the quality of service, the user experience, the execution of projects, and of course, significantly reduces costs. Our employees also have more time to focus on activities related to customer relations that are less tedious and more valuable.

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How can Schneider Electric AI-based solutions bring value to our customers and partners in fulfilling their efficiency and sustainability goals?

Schneider Electric offers AI-based solutions that transform energy management and automation in industries, unlocking sustainability and efficiency and creating a new, digitized, electric world. As an industrial technology leader with our IoT and data analytics expertise, we help drive unprecedented agility through cutting-edge AI innovation and machine learning in partnership with world-leading independent software companies such as AVEVA. Discover our artificial intelligence solutions that help bring value to our customers and internal operators through an agile framework, empowered teams, and AI at scale strategy. Explore our IoT-enabled, plug-and-play, open, interoperable EcoStruxureTM architecture and platform that enables innovation at every level, from connected products to edge control and apps, analytics, and services, and empowers our partners and customers with smart decision-making and agility. We leverage EcoStruxure to deploy AI in smart buildings, data centers, infrastructure, and industry, to help these four of our end markets lead in AI use cases and digitization of applications and drive operational profitability safely in a greener and more sustainable way. Our strong agnostic software portfolio for Industries, including AI advisor, empowers you to design, build, operate, and maintain data that is transformed into actionable insights to control on-site energy resources, manage CO2 emissions, and eliminate connectivity constraints. Schneider AI hub backs customer care centers, Virginia App, and sales assistants to improve the quality of service, user experience, and project execution and reduce costs, besides helping employees at Schneider Electric find new career and development opportunities.