Who Provides Technical Support for Motortronics MT Series Drives?
Resolution:
Motortronics MT Series drives may look similar to Schneider Electric ATV71 drives; however, they are manufactured and supported by Motortronics. Schneider Electric does not provide technical support for Motortronics products. For technical assistance, contact Motortronics Technical Support directly:
8:00 AM–5:00 PM EST
Website: https://www.motortronics.com/pages/techsupport.html
Phone: +1 727-573-1819
email: technicalsupport@phasetronics.com
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric USA
