Load (PC to Sepam) and Upload (Sepam to PC) options are greyed out in SFT2841 when connected to a Sepam relay
Issue
Why are the Load and Unload (Upload) options greyed out in SFT2841 when attempting to transfer settings files to or from a Sepam relay?
Product
Sepam 20, Sepam 40, Sepam 80, SFT2841
Environment
- Sepam relay configuration using SFT2841
- Windows-based PC connected to Sepam relay
Cause
The Load and Upload options are disabled due to missing prerequisites:
- For Sepam 20, the configuration password has not been entered.
- For Sepam 40 and 80, there is no active connection to the relay.
Additionally, opening a settings file before establishing a connection (for Sepam 40/80) prevents the options from becoming available.
Resolution
Sepam 20 Series Relay:
- Open SFT2841.
- Click the key icon in the upper-left corner.
- Enter the password (default: 0000).
- Once authenticated, go to Sepam > Load or Sepam > Upload.
Sepam 40 and 80 Series Relays:
- Ensure SFT2841 is closed if a file is already open.
- Open SFT2841 and establish an active connection to the relay.
- Do not open the settings file beforehand.
- Once connected, navigate to Sepam > Load or Sepam > Upload.
Note:
- Only Sepam 20 requires password authentication before enabling Load/Upload.
- NSepam 40 and 80 require an active relay connection instead.
Released for: Schneider Electric USA
