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PQDIF Exporter Database Configuration Error - Login Fails

Issue
During the configuring of the Database Options settings for PQDIF Exporter, upon clicking the 'Test Settings' button the database connection fails and gives the following message:

"Test Database Connection Settings

Database connection failed.
Cannot open database "ION_Data_test" requested by the login.
The login failed.
Login failed for user 'Report'."

Here is a screenshot:


Product Line

ION Enterprise 5.x, 6.x
StruxureWare Power Monitoring (SPM) 7.0.1
Power Monitoring Expert (PME) 7.2.x and 8.x

Environment
PQDIF Exporter Configuration

Cause
The PQDIF Exporter configuration is defined with a non-existent or incorrect database, and throws this error when attempting to connect to it.

Resolution
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).
For Database*


The database configuration information is stored in a .xml configuration file.  This file is named PQDIFExporterConfig.xml and can be located in the <InstallDirectory>\Power Monitoring Expert\config\exporters\PQDIF\config folder.
(e.g.. D:\Program Files (x86)\Schneider Electric\Power Monitoring Expert\config\exporters\PQDIF\config\PQDIFExporterConfig.xml)

Edit this file and locate the line containing the DatabaseConnection information.

Locate the non-existent or incorrect database name within this line and modify it to reflect the correct database name.
Save and close the file.



Note: Ensure the PQDIF Exporter Configuration UI is closed before you edit the PQDIFExporterConfig.xml file.

Schneider Electric USA

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