How can we help you today?

Power Monitoring Expert (PME) Cannot View Custom Images on Diagrams in Web Component

Issue
Custom images and diagrams are not being displayed in Web, but appear in Vista.

Product Line
Power Monitoring Expert 9.x
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024


Environment
Power Monitoring Expert Web Applications

Cause
Vista can display images from any folder on the computer, but Web can only display images stored within a specific directory.

Resolution
Move the image to the following directory:
...<PME install path>…\config\diagrams\images
In order to better organize custom images, it is possible to create a new folder in the images directory as desired.

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalog
  • Industries
  • Partners
  • Schneider Electric Community
  • Events
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings