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How to find the Firmware Version or Serial Number of any ION or ACM device using ION Setup

Published date: 09 June 2020

Product Line
ION Meters
ION Setup

Environment
ION Setup Diagnostic

Resolution
The Firmware version and Serial Number of any meter (Legacy ACM or ION) can be found in ION Setup by following the steps below.

  1. Open ION Setup.
  2. Add the device to ION Setup. See the ION Setup User Guide in FA346479 for instructions.
  3. Click the device of interest
  4. Select Meter Diagnostics in the ION Setup toolbar. 
  5. Select the General tab to view the Firmware version and Serial Number of the meter.


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