Why would the ATV Altivar drive reset back to a factory default when you plug in the CANopen network cable?

Resolution:
1.) Verify that the PLC is not communicating to the command word CMI address 8504.  Setting Bit 0 to 1 will reset the drive back to a factory default.
2.) Verify that the Bootup Procedure Configuration in the PLC does not have "Restore all parameters" selected. Make sure this is NOT selected.

“If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)“

Frequently Asked Questions - Schneider Electric

Welcome to the Schneider Electric USA FAQ. Easily find answers to more than 1000 frequently asked questions

Released for: Schneider Electric USA