Why Does the Multi-Loader Not Recognize My SD Card When Saving a Configuration?
Resolution:
f the Multi-Loader does not recognize the SD card when attempting to save or transfer a configuration, the SD card's file system format may be unsupported.
The Multi-Loader supports only FAT16 and FAT32 file systems. SD cards formatted as NTFS are not recognized and cannot be used for configuration upload or download operations.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric USA
