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Why does an ATV320 or ATV312 operate the motor in reverse when a run forward command is given?

Verify the drive is receiving a  forward run command:

In two- wire control, LI1 is run forward.
In three- wire control, LI2 is run forward.

This can be done by monitor the logic inputs in Monitoring Menu non - I/O map - IOn - Logic Input State - LIS1 (in the ATV312 it is slightly different. SUP > LIA- > LIS).

IO map

input status
If the correct run command is confirmed, then reverse the phasing to the motor by swapping two of the motor leads at the output of the drive, Terminals U/T1-V/T2-W/T3.

NOTE: the ATV312 when using the local keypad command has parameter to select which direction is authorized, or if both are.  By default only Forward is enabled in this configuration.

312 both directions

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If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions: Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)


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