How can we help you today?

ENM alarms do not page out while PowerScada Expert 7.40 is showing alarms

Issue:
PSE is showing device alarms but ENM is not paging out

Product Line:

PowerScada Expert 7.20
PowerScada Expert 7.30
PowerScada Expert 7.40

ENM 8.2

*see not below concerning PSO 8.x

Environment:
Alarm Notification

Cause:
When the PSE server's IP Address gets changed several times, the 'systems.xml' file located at '<install dir>\ProgramData\Schneider Electric\PowerSCADA Expert 7.40' becomes full of the various IP addresses and ENM can no longer connect to the current OPC server.  A systems.xml with such an issue can be found below.

image

Resolution:
*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).

Delete the systems.xml file located at <install dir>\ProgramData\Schneider Electric\PowerSCADA Expert 7.40 and re-register the OPC server the system.xml file will be re-created with the correct IP addresses.

NOTE: PSO 8.x and higher no longer uses OPC to serve up

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalogue
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings