What can cause the ATS48 Soft Starter to start and stop repeatedly?
Check your Run, Stop +24vdc connections. Remove the wires from +24vdc, and check the voltage with your meter. If the voltages check out ok, then reconnect your end customers wires to see if the voltage drops down. If the voltage is dropping down, then they have something in their control circuit that had caused the voltage to drop below the run threshold point. Suggest maybe, adding an interposing relay to mount close to the Soft starter, and switch the +24vdc to run stop this way. Avoid long cable runs off the +24vdc signal to prevent the voltages from dropping down.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
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