Why isn't COM'X 510 quantity scaling working?

Q: Why isn't COM'X 510 quantity scaling working?

Issue The configured scaling of custom frames of custom devices takes on integer values. For example, if a scale factor of 1.8 is used to convert Fahrenheit to Celsius , it will take on the integer value of 1 and not perform the conversion. Product Line COM'X 510 Environment Custom device custom frames scaling parameter Resolution This issue is fixed in firmware V1.1.45. Note: See KB FA270261 for help upgrading the firmware on a COM'X 510. Released for: Schneider Electric USA

Question

Accepted Answer

Issue
The configured scaling of custom frames of custom devices takes on integer values. For example, if a scale factor of 1.8 is used to convert Fahrenheit to Celsius , it will take on the integer value of 1 and not perform the conversion.

Product Line
COM'X 510

Environment
Custom device custom frames scaling parameter

Resolution
This issue is fixed in firmware V1.1.45.

Note: See KB FA270261 for help upgrading the firmware on a COM'X 510.

Why isn't COM'X 510 quantity scaling working?

Released for: Schneider Electric USA

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