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How do I sync Wiser Air after creating my account?

Published date: 10 June 2020

Issue:
How is Wiser Air Thermostat synced after setting up account?

Product Line:
Wiser Air thermostat

Environment:
Installation / Set Up

Cause:
Installation

Resolution:
The thermostat can be added from the Mobile App ( found on App Store or Google Play under "Wiser Air")  or on www.wiserair.com.   
  • On the Mobile App click on  Menu
    • Select Settings
    • Tap Sync Device
    • Then enter the Device Name and Wiser Code displayed on the thermostat after selecting tap to sync.
  • On the website click on Profile and settings
    • Select Devices & Device Permissions
    • Select + Sync devices 
    • Then enter the Device Name and Wiser Code displayed on the thermostat after selecting tap to sync.

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