Issue
Displaying webpages such as Live View, ENM Configuration, ENM Monitoring and Diagnostics, etc...in PowerSCADA Expert Runtime shows "Browser not supported". This happens even when ENM works on all the other browsers by itself without being integrated with Scada.
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Product Line
PowerSCADA Expert 8.x
Event Notification Module 8.3.x
Environment
PowerSCADA Expert Runtime
Cause
The default emulation mode Citect Runtime utilizes may not be compatible with the requested webpage.
Resolution
*Warning: This article contains information about editing the registry. Improper changes to the registry can permanently damage the operating system. Always backup the registry before making any changes.*
Microsoft provides the ability to configure the emulation mode of applications. In this case, we will modify the emulation mode for citect32.exe.
Add the missing entry in the registry using the steps below:
- Open the Windows registry editor (Start>Run>regedit)
- Browse to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION
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- For ENM webpages, add a DWORD (32-bit) Value of "citect32.exe" (if missing), with a value of 2AF8 hex (11000 dec).
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- Compile and Run the project again to make sure this resolved the issue.
Note: If additional browser emulation settings are required, reference the below table.
Displaying webpages such as Live View, ENM Configuration, ENM Monitoring and Diagnostics, etc...in PowerSCADA Expert Runtime shows "Browser not supported". This happens even when ENM works on all the other browsers by itself without being integrated with Scada.
Product Line
PowerSCADA Expert 8.x
Event Notification Module 8.3.x
Environment
PowerSCADA Expert Runtime
Cause
The default emulation mode Citect Runtime utilizes may not be compatible with the requested webpage.
Resolution
*Warning: This article contains information about editing the registry. Improper changes to the registry can permanently damage the operating system. Always backup the registry before making any changes.*
Microsoft provides the ability to configure the emulation mode of applications. In this case, we will modify the emulation mode for citect32.exe.
Add the missing entry in the registry using the steps below:
- Open the Windows registry editor (Start>Run>regedit)
- Browse to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION
- For ENM webpages, add a DWORD (32-bit) Value of "citect32.exe" (if missing), with a value of 2AF8 hex (11000 dec).
- Compile and Run the project again to make sure this resolved the issue.
Note: If additional browser emulation settings are required, reference the below table.
| 11001 | Internet Explorer 11. Webpages are displayed in IE11 edge mode, regardless of the !DOCTYPE directive. |
| 11000 | IE11. Webpages containing standards-based !DOCTYPE directives are displayed in IE11 edge mode. Default value for IE11. |
| 10001 | Internet Explorer 10. Webpages are displayed in IE10 Standards mode, regardless of the !DOCTYPE directive. |
| 10000 | Internet Explorer 10. Webpages containing standards-based !DOCTYPE directives are displayed in IE10 Standards mode. Default value for Internet Explorer 10. |
| 9999 | Windows Internet Explorer 9. Webpages are displayed in IE9 Standards mode, regardless of the !DOCTYPE directive. |
| 9000 | Internet Explorer 9. Webpages containing standards-based !DOCTYPE directives are displayed in IE9 mode. Default value for Internet Explorer 9. |
| 8888 | Webpages are displayed in IE8 Standards mode, regardless of the !DOCTYPE directive. |
| 8000 | Webpages containing standards-based !DOCTYPE directives are displayed in IE8 mode. Default value for Internet Explorer 8 |
| 7000 | Webpages containing standards-based !DOCTYPE directives are displayed in IE7 Standards mode. Default value for applications hosting the WebBrowser Control. |
Released for:Schneider Electric USA
