How can we help you today?

Why is "transfer license to USB device" grayed out in Vijeo Designer's License Manager?

Issue:
Unable to transfer the Vijeo Designer license to a USB / Removable Media device when Computer ID is unknown. The option is no longer available in the License Manager.

Product Line:
Vijeo Designer (all versions)

Resolution:
This feature is purposely grayed out as we do not support transfer to USB device for Vijeo Designer's license. We prefer a more secure option of transferring to removable media only when the destination computer ID is known. This method prevents unauthorized PCs from taking the license and prevents the risk of losing the license.

With Vijeo Designer V6.2 it is possible to transfer the license via a removable media.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalogue
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings