How can we help you today?

Vijeo Designer cannot run simulation. Error: "Could not start runtime. Make sure runtime is installed."

Issue:
Unable to launch the Vijeo Designer simulation mode.

Product Line:
Vijeo Designer (all versions)

Resolution:
One possible cause for this error is if there is a file or folder at C:\ named "Program". Typically this file or folder is locked and cannot be deleted normally. If one exists, reboot your PC in safe mode to either rename it or delete it.

Schneider Electric USA

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalog
  • Industries
  • Partners
  • Schneider Electric Community
  • Events
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings