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ENM 8.3 SEEG.exe error while trying to refresh tags, dll file has already loaded from a different location

Published date: 25 June 2020

After applying a patch to ENM, user cannot refresh tags. The error message suggests a service is not running however all services are running. In the ENM event log the following message is included
"API restriction: The assembly 'file:///C:\Program Files (x86)\Schneider Electric\StruxureWare Solutions\Event Gathering Service\[some file name].dll' has already loaded from a different location. It cannot be loaded from a new location within the same appdomain.

ENM 8.3

Applying patch to update dll file

The likely cause is because the updated dll and original dll (with a different name) are in the same folder. Move the old dll file to a new location and restart the Event Gathering Service.

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