PLEASE NOTE: YOU MUST OBTAIN PERMISSION FROM THE UTILITY TO CHANGE THE ANTI-ISLANDING SETTINGS.
Issue:
Changing anti-islanding settings for a Conext XW+ inverter/charger.
Product Line:
Conext XW+ series inverter/charger
Environment:
There may be instances where the utility voltage and frequency is out of range, which causes qualification issues with the XW+. The inverter/charger abides by the UL1741 standard, and if the utility it unable to fix the incoming voltage/frequency problems, with the utility's permission, a qualified technician can change the anti-islanding settings.
Cause:
There are certain areas that may have problems with incoming grid,(ex. site location too remove from utility company)
Resolution:
Please call (866)519-1470 option 3 for technical support and then option 1, to acquire the necessary software to make this change. The following images show the steps, once logged in to the Conext AI.
First Step: Click on the inverter box (ex Inverter Charger 01) and then click on Configure and then Voltage.Frequency Disconnect
Step 2: You will be presented with the following warning. Understand it fully and enter ' xantrex'.(no quotes) and click accept
Issue:
Changing anti-islanding settings for a Conext XW+ inverter/charger.
Product Line:
Conext XW+ series inverter/charger
Environment:
There may be instances where the utility voltage and frequency is out of range, which causes qualification issues with the XW+. The inverter/charger abides by the UL1741 standard, and if the utility it unable to fix the incoming voltage/frequency problems, with the utility's permission, a qualified technician can change the anti-islanding settings.
Cause:
There are certain areas that may have problems with incoming grid,(ex. site location too remove from utility company)
Resolution:
Please call (866)519-1470 option 3 for technical support and then option 1, to acquire the necessary software to make this change. The following images show the steps, once logged in to the Conext AI.
First Step: Click on the inverter box (ex Inverter Charger 01) and then click on Configure and then Voltage.Frequency Disconnect
Step 2: You will be presented with the following warning. Understand it fully and enter ' xantrex'.(no quotes) and click accept