Why can't I change most settings on my Altivar Drive?
Issue:
Customer cannot make parameter changes on Altivar Drive.
Resolution:
- The most common reason is because the drive is running
- If the drive is running, most parameters are locked and cannot be changed until the drive is stopped
- Altivar Process Drive, ATV61/71
- Check Drive Status on top left corner
- ATV312, ATV32, ATV12
- Check main display. If it shows a frequency reading, then it is running
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric USA
