How can we help you today?

What would cause an Altivar drive to respond backward to a speed reference on AI1 or AI2?

Issue:
What would cause an Altivar drive to respond backward to a speed reference on AI1 or AI2?

Resolution:
This is most commonly caused by the speed reference wires being reversed.
For example: If you're using 0-10V speed potentiometer on +10V,AI1,COM, then swap your wires on +10V and COM

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalog
  • Industries
  • Partners
  • Schneider Electric Community
  • Events
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings