What can cause an INFG or internal error 16 on the ATV630 and ATV930 drives?

Issue:
What is the internal error 16 or INFG on the ATV630 and ATV930 drives?

Product Line:
Altivar Machines, Altivar Process Drives

Environment:
All model numbers, all serial numbers

Cause:
It can be caused by internal CPU error.

Resolution:

• Verify that the option module is correctly connected to the slot.
• Replace the option module.

Released for: Schneider Electric USA