Support
Search FAQs
FA384521
How can we help you today?

HEP meter Time since Last Time Sync is not correct on the meters Date And Time web page

Issue
The Time Since Last Sync filed on the meter's Date & Time web page does not match what is viewed on the meter with ION Setup or Power Monitoring Expert.

Product
ION9000 V2.0.0
ION7400 V2.1.0
PM8000 V2.1.0

Environment
Web browser

Resolution
Upgrade meter to latest firmware

Released for: Schneider Electric USA
Explore more
Range:
PM8000 series
ION7400
ION9000
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
PM8000 series
ION7400
ION9000
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalogue
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings