What Does the INFP/INF25 (Internal Error 25) Mean on Altivar Process Drives?
Resolution:
To troubleshoot the inFP Internal Error 25, follow these steps:
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Cycle power to the drive.
- Remove line power from the drive.
- Wait until the display is completely off before restoring power.
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If the error persists, update the drive firmware package to ensure compatibility between the control board hardware and firmware.
If the error remains after completing these steps, contact Schneider Electric Technical Support for further assistance.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric USA
