How can we help you today?

How to do a factory reset using SoMove for the Altivar Process Drives?

Issue:
Can I do a factory reset on the Altivar Process drive using SoMove Software?

Product Line:
ATV630 ATV930

Environment:
All serial numbers, all model numbers

Cause:
Customer had SoMove connection to the drive, and he wanted to use SoMove for factory reset.

Resolution:
Go to the Device tab on top of SoMove, select Factory Setting then choose Customize or Execute.
d

For Customize: select OEM or Schneider Electric factory settings and click OK.  (Use OEM if directed by the equipment supplier).
d

For Execute: select All parameters or other options such as Drive configuration, Motor Control, Communications, Display Configurations and click apply.
Screenshot 2022-09-26 141515.png
You will have to acknowledge the Warning making sure you understand the risk before the Factory reset will be performed.
Screenshot 2022-09-26 141822.png
When the reset is complete you should see this dialog box:
d

Schneider Electric USA

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalogue
  • Industries
  • Partners
  • Schneider Electric Community
  • Events
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings