How can we help you today?

DTMs cannot be found error in RemoteConnect

  • If RemoteConnect says “DTMs cannot be found”, try a catalog update first.
  • After starting RemoteConnect, please switch to the Catalog tab and click the “Update Catalog” button to see what is happening. After the operation is complete, please check the list (the list of device DTMs is shown as below).
  • If that doesn't help. Try restarting your PC.

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalog
  • Industries
  • Partners
  • Schneider Electric Community
  • Events
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings