Can you use the VW3A1113 mini HMI to finalize the firmware update on ATV340 drives?
Resolution:
No. The VW3A1113 mini HMI cannot be used to finalize the firmware update on ATV340 drives. This HMI does not provide access to menu 7.3, which is required to complete the update process.
To finalize the firmware update, you must use the VW3A1111 HMI, which supports the necessary menu.
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