How can we help you today?

NMC3 - Firmware downgrade from v2.x+ to v1.x not supported

Problem:
Users wish to downgrade firmware from v2.x+ to v1.x

Product Line:
Network Management Card 3 - Including (but not limited to) AP9640/41/43

Environment:
NMC3's with firmware v2.x+

Cause:
NMC firmware v2.x provides support for new TI PHY hardware. Older versions of the firmware (v1.6.x and below) will not work with the new hardware. Firmware version 2.0.x and higher works with the old hardware.

Solution:
Once upgrading to v2.x+, it is no longer possible to downgrade back to v1.x.

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalog
  • Industries
  • Partners
  • Schneider Electric Community
  • Events
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings