What part number should I use to purchase Vijeo Designer v6.3?
Issue:
What part number should I use to purchase Vijeo Designer v6.3?
Product Line:
Vijeo Designer
Resolution:
Customers who do not have a Vijeo Designer v6.2 or older license and do not have a valid support contract for Vijeo Designer with Schneider Electric, please purchase Vijeo Designer v6.3 using this part number:
VJDBTPRO1P
Customers who have a Vijeo Designer v6.2 or older license but don't have an active support contract for Vijeo Designer, please purchase Vijeo Designer v6.3 using this part number:
VJDUBTPRO1P
Customers who have a Vijeo Designer v6.2 or older license and have an active support contract covering Vijeo Designer, you do not need to purchase a Vijeo Designer v6.3 license, please create a case with us using one of the below methods and Schneider Electric can order the update license for free using this part number:
VJDUBTPRO1P
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)