How do I Remove Assets, Move Assets, or Edit Asset/Site details in mySchneider Installed Base business service?
Need to update your Installed Base information? Open a support case by selecting:
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Request Type = “Others”
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Appropriate Area = Please select the brand of your asset
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Choose the appropriate subarea = Please select the type of asset
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Subject = “Need support with Installed Base business service”
Common Requests:
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Remove assets that are no longer owned, installed, or should not be associated with your account.
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Move assets from one site or location to another.
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Update or correct asset/site details to align with the correct asset/site details
What Information Should I Provide?
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Asset serial number(s)
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Current site name
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Requested site name (if applicable)
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Destination site information (for asset moves)
Released for: Schneider Electric USA
