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SESU v4.0.18.0 does not display available software updates

Question
Why does Schneider Electric Software Update (SESU) v4.0.18.0 not display available software updates?
Answer
This is a known issue in SESU v4.0.18.0. SESU Support is aware of the problem and is working on a fix.
Issue
SESU v4.0.18.0 may fail to retrieve and display available Schneider Electric software updates, although SESU v3.0.12 works correctly in the same environment.
Resolution
As a temporary workaround, uninstall SESU v4.0.18.0 and downgrade to SESU v3.0.12. Use this version until the corrected SESU release is available.

Released for: Schneider Electric USA
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