You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
PowerChute Personal Edition 3.0 un-installation hangs while re-enabling hibernation on Windows.
Product Line:
PowerChute Personal Edition 3.0
Environment:
All supported Windows OS
Cause:
If the text on your screen says re-enabling hibernation, this is happening because the USB port cannot be detected by Windows Device Manager. After the system restart, the USB port will work fine.
Solution:
PowerChute Personal Edition 3.0 un-installation hangs while re-enabling hibernation on Windows.
Product Line:
PowerChute Personal Edition 3.0
Environment:
All supported Windows OS
Cause:
If the text on your screen says re-enabling hibernation, this is happening because the USB port cannot be detected by Windows Device Manager. After the system restart, the USB port will work fine.
Solution:
Restart your PC and then try to uninstall PowerChute Personal Edition 3.0.