You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
PowerChute Personal Edition 3.X "has stopped working" on Windows Vista or Windows 7.
Product Line:
PowerChute Personal Edition version 3.X
Environment:
All supported Windows OS
Cause:
If you see "PowerChute has stopped working" on Windows Vista or Windows 7
the reason is missing Arial font/s on your system. To check to see if Arial.ttf and or Arialbd.ttf are missing look in C:\Windows\Fonts\Arial
Solution:
If they are missing you can load the Arial fonts - font family from you system CD, system back-up drive, or back-up CD. You may also download the fonts from Microsoft.com
Released for:Schneider Electric Vietnam
