How can we help you today?
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

With EcoStruxure Machine Expert, is it possible to be online with two users on the same controller?

Issue:

With EcoStruxure Machine Expert, is it possible to be online with two users on the same controller?

Product Line:

EcoStruxure Machine Expert (all versions)

Resolution:

It is not possible to login to a same controller from different PCs using EcoStruxure Machine Expert as this feature has been disabled in order to avoid any communication issues.

If you try, the second PC to connect with the controller will get the below error message:

Error message



If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)

Schneider Electric Vietnam

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings