How can we help you today?
You are currently viewing the content available in Vietnam. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Easy-UPS Li-ion 6kVA - NMC Reports Cell Overvoltage on the Battery Pack

Note: This is only for the Easy-UPS Li-ion 6kVA. For the Easy-UPS Li-ion 1-3kVA please go to this FAQ.

Problem:

The NMC web interface reports a battery pack cell overvoltage.

Battery cell overvoltage

Answer:

To stop this alarm from showing on the NMC, the firmware on the NMC must be upgraded to the latest version and the battery pack firmware must be upgraded. Please see the attachments for the battery pack firmware upgrade process, the required software and the firmware file.

Schneider Electric Vietnam

Attachment(s)
Easy-UPS Li-ion 6kVA Battery Firmware.zip [1.33 MB]
Explore more
Product:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Product:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Products Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Help and Contact Center
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings