How can we help you today?

What communications cable is needed with my Smart-UPS and Easy-UPS with PowerChute Agent?


Issue:
What communications cable is needed with my Smart-UPS and Easy-UPS PowerChute Agent?

Product Line:
Smart-UPS
PowerChute Serial Shutdown (PCSS)
PowerChute Business Edition (PCBE) has been discontinued.


Environment:

SMX, SMT, SMC, SRT, SURTD, SRC, SRT940-0117B or 940-0273A (USB A to USB B)
940-0625A or 940-1525A (smart signaling serial)
940-0128D (simple signaling serial)
SmartConnect SMX, SMT, SMTL, SMC
And Non-SmartConnect SRTL
940-0504 (USB A to USB A)
940-0625A or 940-1525A (smart signaling serial)
940-0128D (simple signaling serial)
SUA940-0024 (smart signaling serial)
Standard USB A to USB B cable
C, SU, Other Smart-UPS940-0024 (smart signaling serial)
SRVMust use the USB or Serial cable that shipped with the UPS.
8-Port UPS Interface Expander940-0020 (basic port connection serial)

940-0024 (advanced port connection serial)
Interface Expander Card940-0020 (simple signaling serial)

To purchase a cable, visit one of our local partners, or one of our online partners, e.g., Amazon.com, CDW.com, Insight.com.


See Schneider Electric FAQ000223363 for assistance with Easy-UPS SRV required USB drivers.
PowerChute does not discover Easy UPS On-Line (SRV/SRVL) during installation.

940-0504 (USB A to USB A)
USB A to USB A

940-0625 DB9 to RJ50
DB9 to RJ50

Standard USB A to USB B
USB A to USB B

940-0024 DB 9 male to DB 9 female
940-0024

Interface expander AP9624 card with cables 940-0020
AP9624 with 940-0020 cables





NOTE:
* SURTD model UPS devices and SRC2KUXI, SRC3KUXI, SRC3KUXIX709 devices must use the 940-0128D simple signaling cable.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings