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On an MTZ Masterpact, how can you turn ERMS OFF if the phone that turned it ON is not available?

Published date: 11 June 2019

Issue:
ERMS is ON but the phone that turned it on is not available

Product Line:
Circuit Breakers

Environment:
Masterpact MTZ

Resolution:
There is a "force unlock" feature with the following combination:
Version 3 Ecostructure Power Device MTZ app on the phone
Version 3 firmware in control unit
Note:  Version 2.12.2 Ecostructure Power Commission software (Ecoreach) due first week in May 2019 will be able to update the control unit to version 3.

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