On a Masterpact MTZ, how can ERMS be turned OFF if the phone that turned it ON is not available?
Product Line:
Circuit Breakers
Resolution:
There is a "force unlock" feature with the following combination:
Version 3 Ecostruxure Power Device MTZ app on the phone
Version 3 firmware in control unit
Note: Version 2.12.2 and later Ecostruxure Power Commission software is able to update the control unit to version 3.
Released for: Schneider Electric Canada
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