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Issue:
When attempting to read unsupported data types through EcoStruxure Web Services (EWS) in Power Monitoring Expert (PME), the following error may occur:
Couldn't convert value to double: double
Product Line:
Power Monitoring Expert 7.2
Power Monitoring Expert 8.x
Power Monitoring Expert 9.x
Power Monitoring Expert 2020
Power Monitoring Expert 2021
Power Monitoring Expert 2022
Power Monitoring Expert 2023
Power Monitoring Expert 2024
EcoStruxure Web Services (EWS)
Environment:
EWS client applications
Cause:
EWS in PME supports only specific data types for measurement values. Attempting to read unsupported types (such as strings) results in conversion errors.
Resolution:
The following data types are supported in PME’s EWS interface:
- Double
- Boolean
- DateTime
Note:
- String data type is not supported in EWS for measurement values.
Recommendation:
If you are using an older version of PME, consider upgrading to the latest version for improved protocol support and security. For assistance with integration or upgrades, contact Schneider Electric Technical Support at: pmo-psup@se.com
