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NetBotz graphs plot only 2 data points
Issue:
NetBotz graphs have only 2 data points

Product Line:
NetBotz

Environment:
NBWL0755
NBRK0750

Cause:
NetBotz sensors that do not change will only show 2 data points in a graph. For instance, a door sensor that has not opened will have a closed State at the beginning of the graph and at the end. No other points will be recorded. The same will be seen for a temperature sensor if the temperature has not changed.

Conversely, if there have been multiple changes, you should see multiple points on the graph.

Resolution:
Upon checking Sensor data history excel, it shows all sensor data captured during this time period.

This function works as designed.

Schneider Electric Česká republika

NetBotz graphs plot only 2 data points
Issue:
NetBotz graphs have only 2 data points

Product Line:
NetBotz

Environment:
NBWL0755
NBRK0750

Cause:
NetBotz sensors that do not change will only show 2 data points in a graph. For instance, a door sensor that has not opened will have a closed State at the beginning of the graph and at the end. No other points will be recorded. The same will be seen for a temperature sensor if the temperature has not changed.

Conversely, if there have been multiple changes, you should see multiple points on the graph.

Resolution:
Upon checking Sensor data history excel, it shows all sensor data captured during this time period.

This function works as designed.

Schneider Electric Česká republika

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