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Why is my Battery Frame on my Smart UPS Modular Ultra recognized as battery frame #2?
Issue:

My XRCC (battery frame communication card) is set to position 1, but is being recognized as frame #2 instead of frame #1.


Product Line:

Smart UPS Modular Ultra


Environment:

All models, all serial numbers


Resolution:

In order for the UPS to recognize your XRCC as frame #1, the frame # setting switch has to be a position 0 (as labeled on the switch itself). That position is at 0 degrees / 3 o'clock / horizontal pointing right.  If it points to position 1 on the original battery frame label, the UPS sees that as frame #2 instead of frame #1.
pic5
pic838
NOTE: You can use any number for a single frame, but if you are using all 6 frames, you'll want to start at position 0/frame 1.   If two frames have their switches set to the same position, the system detects that and shows a warning - 0x1072 Invalid Configuration – multiple XR frames with the same address.


The label will be modified as shown below so the switch opening is better aligned with the number used by the UPS
img7
Switch
Position
Label
#

Old label
Label
#
New label
Frame
Number
per
UPS
0n/a11
1122
2233
3344
4455
5566
66N/Anot recognized

Schneider Electric Česká republika

Why is my Battery Frame on my Smart UPS Modular Ultra recognized as battery frame #2?
Issue:

My XRCC (battery frame communication card) is set to position 1, but is being recognized as frame #2 instead of frame #1.  


Product Line: 

Smart UPS Modular Ultra


Environment:

All models, all serial numbers


Resolution:

In order for the UPS to recognize your XRCC as frame #1, the frame # setting switch has to be a position 0 (as labeled on the switch itself). That position is at 0 degrees / 3 o'clock / horizontal pointing right.  If it points to position 1 on the original battery frame label, the UPS sees that as frame #2 instead of frame #1.
pic5
pic838
NOTE: You can use any number for a single frame, but if you are using all 6 frames, you'll want to start at position 0/frame 1.   If two frames have their switches set to the same position, the system detects that and shows a warning - 0x1072 Invalid Configuration – multiple XR frames with the same address.  


The label will be modified as shown below so the switch opening is better aligned with the number used by the UPS
img7
 
Switch
Position
Label
#

Old label
Label
#
New label
Frame
Number
per
UPS
0n/a11
1122
2233
3344
4455
5566
66N/Anot recognized
 

Schneider Electric Česká republika

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