Issues
Wave Form Capture form Alarms in PowerScada Expert 7.20 Web Client (Thin Client) from remote PC
Product Line
Powerlogic Scada version 7.20
Environment
Powerlogic Scada version 7.20 only
Cause
When attempting to open Wave Form Captures from any Alarms Page from a Remote PC that is using Web Client or Thin Client it will not display even though you can see all of the available Wave Form Captures. When you select or highlight one of them it will not do anything.
Resolution
This issue was escalated to L4 and it was determined that the cause of this issue was wrong version of CiTextBox.ocx located in the 'ActiveX.zip' file in PLS_Include Project. To fix this issue all that is needed is to replace the 'ActiveX.zip' file located in the PLS_Include Project user folder with one attached below.
NOTE: If a Service Release 1 is installed after the 'ActiveX.zip' file has been replaced it will revert back to the wrong version so it will have to be replaced again with the one from this article.
Related ranges: PowerSCADA Expert 7.2
Publicado para: Schneider Electric España
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