Change Parameter FrC from AUt to 60.  This changes the tolerance to plus/minus 20%.

Remove and inspect the green terminal strips at the bottom of the softstart.  Securely reinstall the strips.

Confirm that control power is present on CL1-CL2 terminals before a Run command is given.  Delay the Run command until nLP or rdY codes appear on the display.

Is the power supply from a generator?.  If so, check the frequency of the line to see if it is out of tolerance.  Upgrade the generator if necessary.  The FrC setting accommodates Class 1, 2 or 3 generators as defined by the Electrical Generating Systems Association.

Contact the Drives Product Support Group if the fault continues after corrective action.

“If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

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