Issue
Domain accounts logged in to the PME server are unable to access the 'Reports' application.

Resolution

The domain controller was not accepting 64-bit requests, so to resolve this you need to enable 32-bit Applications in the Webreporter App pool in IIS.

On the PME server: Open Internet Information Services (IIS) Manager. In the left pane, expand server name > Application Pools. Right-click the WebReporter AppPool > Advanced Settings > set "Enable 32-Bit Applications" = True. Click OK, and right-click the Application Modules AppPool > Start (or if already running, do Stop, then do Start)

Run the command prompt as administrator and reset the iis with the command: iisreset

Restart the ION Appmod services.

Released for: Schneider Electric New Zealand