Digital services for improved uptime and efficiency
Explore how AI and machine learning can help you improve asset performance, risk management, business operations efficiency, and uptime. With our expert support from the Connected Services Hub, you can enhance predictive analytics, increase the efficiency of electrical distribution assets, power management systems, and critical power and cooling assets.
Our highly skilled remote experts team from the Connected Services Hub supports your operation and takes care of electrical distribution assets, critical power, and cooling and power distribution systems. We proactively monitor, diagnose, analyse, remotely troubleshoot and advise, through advanced analytics and AI.
Discover our digital-enabled services plans
EcoStruxure Service Plan
Leverage the power of the EcoStruxure platform combined with remote and on-site consultancy, condition-based maintenance, and predictive analytics for your industry.
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EcoStruxure Transformer Expert
Optimise oil transformer replacement with our easy-to-deploy IoT sensors and monitoring solution that help reduce transformer downtime and extend usable life.
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What you get with our digital-enabled services plans
System approach and deep expertise
Continuous improvements and innovations
Data-driven insights
People empowerment
Discover predictive analytics powering digital-enabled services plans
Your trusted advisor with solutions cross the building life cycle, designed to take away the burdens of building management, and keep things running smoothly so you can focus on the bigger picture.
EcoCare for BMS
With EcoCare for BMS, our highly skilled experts work as an extension of your team, bringing deep technical knowledge of BMS and providing high first-time fix rates and efficient site visits.
EcoFit for BMS
With EcoFit for BMS, we help minimise operational risks inherent in older systems by offering predictable, cost-effective upgrades unique to your building's lifecycle.
Leverage the power of our digital services for better decision-making and solve challenges that can affect your business operations' uptime and efficiency.
Reinforcing electrical uptime
We help you increase the uptime of your electrical distribution by monitoring their health and criticality through the Asset Health Index.
Reducing electrical fire events
Fire events pose a risk to business and people's safety. Decrease probability of equipment’s fire event risk with thermal monitoring and Electrical Fire Index.
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Moving to condition-based maintenance
We monitor the condition of your equipment (stress, wear and ageing) to minimise on-site activities and related planned downtime costs with our Maintenance Index.
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Monitoring Transformers fleet
Get visibility of the health and operating state of your oil transformers fleet with powerful cloud-patented system insights and advanced analytics for data-driven decisions.
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Monitoring partial discharge in switchgear
We can monitor an earlier degradation of your medium voltage switchgear in 3 types of partial discharge: corona, surface, and internal.
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Discover how our digital services can help optimise data quality and power management while bringing efficiency, reliability, and sustainability into your operations.
Build trusted data quality with analytics
Find and prioritise data quality issues. Recommend how to fix them with regular system checks on data integrity required by ISO 5001.
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Improve electrical health of your power systems
Prioritise potential power quality issues and get recommendations on optimising system performance through corrective or mitigation actions.
Get the sample reportManage system alarms with our advanced analytics
Follow ISA-18.2 to identify excessive alarm conditions and recommended actions. Leverage the alarm health service to reduce the number of alarms.
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Your critical applications, whether it’s a UPS system or data centre infrastructure, require the best support to keep your operations running. Unlock the potential of your connected assets with our innovative analytics.
UPS Predictive Battery wearing analytics
Leverage our advanced battery wear modelling analytics for UPS systems. Extend its life and better plan for its replacement.
Monitoring the health of modular data centre
Maximise modular data centre uptime with a health index tracking key data points like active alarms, UPS load, cooling loads, access controls, and fire risk levels (for switchgear only).
Shift to condition-based maintenance
We monitor the condition of your equipment (stress, wear and ageing) to minimise on-site activities and related planned downtime costs with our Maintenance Index.
Read the white paper
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Gain insights to enhance your digital capabilities
Guardian Glass
A leading glass manufacturer uses EcoStruxure to monitor power coming into the plant.
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EcoStruxure™ IT provides the RSA data centre with reliability to support job growth in their local economy.
Read the full storyNestlé
Explore how Nestle ensures continuity of service and power reliability with our service plan.
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What are digital services?
Digital services are all digital technologies, solutions, and platforms companies use to deliver a wide range of services for business and commercial needs. These services include a number of offerings like cloud computing, cybersecurity, predictive analytics, digital transformation consulting, and IoT solutions. Digital services aim to streamline operations and enhance efficiency by driving innovation using digital technologies. Focusing on the transition to a more agile and data-driven operation with the use of condition-based maintenance services as well as emerging technologies enables a rapid increase in productivity. This translates into creating new business models that organisations use to gain insights from data, deliver enhanced experiences, and further optimise the process.
What is condition-based maintenance?
Condition-based maintenance is a strategy that focuses on monitoring the actual condition of equipment to determine the best time for maintenance. It is a part of our digital services offer which facilitates the process of digitalisation and brings numerous operational benefits. Without a fixed schedule, it is possible to identify potential issues and trigger all the necessary activities. This leads to reduced downtime, minimised likelihood of unexpected failures, and the optimisation of maintenance resources.
How can our digital services help your digitalisation journey?
Our digital services encompass AI and machine learning, remote monitoring, predictive maintenance, asset performance management, electrical and power distribution, data centre monitoring, and many other solutions that significantly increase the value of businesses. These digital services also include EcoCare membership and EcoStruxure Service Plan, which are key elements of the digitalisation journey to further improve operational efficiency and reduce downtime.