Issue
No matter what the low battery signaling time/low battery duration value is set to on my UPS, the AP9613 Dry Contact I/O SmartSlot card does not activate the "Low Battery" output relay until two minutes of runtime is remaining.
Product Line
- UPS Device Management
- AP9613 Dry Contact I/O SmartSlot Card
Environment
- AP9613 firmware v101
- Micro-link UPS models including those with the following model prefixes
- SMT
- SMX
- SURTD
Cause
Due to a firmware bug affecting Micro-link UPS types only, the AP9613 always assumes 2 minutes is the low battery signaling time/low battery duration setting no matter what the user sets the value to on the UPS itself.
This does not affect UPS-Link UPS types.
Resolution
This has been addressed with firmware revision v2.0.1.