How to solve the "The protocol Modbus installed for Vijeo-Designer Lite is too old" error in Vijeo-Designer Lite version 1.3

Issue:
When opening a project in Vijeo-Designer Lite version 1.3, the error "The protocol Modbus installed for Vijeo-Designer Lite is too old" comes up and the project does not open.

Product Line:
HMI, Magelis

Environment:
Vijeo-Designer Lite version 1.3

Resolution:
To solve this error, it is required to install the Service Pack 1 available for the Vijeo-Designer Lite version 1.3. You can use this link to get it:

https://www.se.com/us/en/product-range/1054-vijeo-designer-hmi-software/#software-and-firmware

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Publicerad för: Schneider Electric Sverige